Operations

Billing & budget caps

Subscriptions are billed monthly via Stripe. The chosen tier maps to a budget cap — a hard ceiling on LLM and provider spend per workspace per month. When a cap is reached, agents pause and pipeline runs move to requires_human_review until the operator raises the cap or the cycle rolls over.

Tiers

• Starter — €100/month. €100 budget cap, single workspace, one channel.
• Pro — €500/month. €500 budget cap, up to three workspaces, all six channels.
• Enterprise — €5000/month. Custom budget cap, unlimited workspaces, custom adapters and SSO.

Tier changes

Upgrades and downgrades happen via Stripe Checkout from /onboarding/billingor the in-app billing page. The Stripe webhook handler updates the workspace'sbudget_eur_month within seconds; the change is effective immediately.

Overruns

A run that would exceed the remaining cap is aborted before it makes external calls. The aborted run emits an error event with the budget context and the item lands inrequires_human_review. Approving it does not retry the run — trigger a new one.

Custom enterprise pricing

Enterprise plans negotiate cap, sub-processors, and audit terms. Contact sales@contentbrain.cloud.

Cancellation

Cancel from /settings/billing. Your workspace remains usable until the end of the paid cycle, then transitions to read-only. Data is retained for 30 days for export.